Security Team's activities with the academic world

Self Introduction

Hello, World, this is Yu-Lu “Chris” Liu, I am the Office Manager of the IT Security Engineering Office, the technical security team at Rakuten, Inc. (hereby Rakuten). I am also a member of Rakuten-CERT. I would like to share about our on-going activities with universities. We believe we are nourishing the next generation of security pioneers, and contributing to society while protecting Rakuten’s users.

The Fight Against Cybercrime



  In recent times, as our reliance on technology increases, so does the threat of online cybercrimes.Online Criminals are dedicated to stealing your online personal information and identification. Important details like user IDs, passwords, credit card or bank information as well as personal information are all at risk of theft from cybercriminals. These online thieves utilize phishing emails, or fraudulent websites as their methods of attack. Whether through email or the web, cybercriminals are sophisticated in making their attacks appear as if they are legitimate websites or messages. The even utilize phishing email schemes, to appear as though they are sent from Rakuten. One real-world example of this is an email that appeared to be sent from Rakuten with the email subject “Congratulations”. These cybercriminals attempted to lure the user with a promise of a prize by inputting their personal information into a fraudulent website. These falsified websites are artistically deceitful as they are often meticulously modeled after Rakuten, utilizing Rakuten’s logo, merchandise photos and descriptions taken directly from one of Rakuten’s services. These websites even feature an e-commerce shopping basket, helping to craft the illusion they are a legitimate service. Of course, no order will ever actually ship. This occurrence becoming more and more common has made all users question the safety and security of online services.